Our Process

When you commence your project with us, it is only 5 simple steps away from completion. Our promise is to consistently deliver building projects on time and to your complete satisfaction:

1. Consultation

Upon your request, we will arrange for a consultant to visit and discuss your needs in detail.

2. Project Assessment

Our Site Assessment Team visits the site and takes detailed notes which include:

  • * Site measure
  • * Assessment of individual requirements
  • * Assessment of existing structure
  • * Recommendations provided on the basis of site assessment

3. Design and Quotation

The cost or estimation is a very essential part of any construction project. We understand and help our clients by mutually arriving at the most practical and suitable solutions – thereby maximising the outcome of their expenditure.

4. Construction

At Active Built under normal circumstances we can commence your project within 2-5 weeks (subject to approvals and design) from placement of order. Our construction team ensures all subcontractors are in accordance with current industry and Workplace Health and Safety standards.

During construction, we regularly liaise with the client should there be any queries or problems. It is our aim to minimise any impact on surrounding offices or buildings by carrying out work that involves high levels of noise or dust, outside normal business hours.

5. Completion / Hand-Over

After construction, the complete refurbishment is assessed by our Client Service Team on the following points:

  • * Cleanliness
  • * Equipment all functioning
  • * All sealing and finishing complete
  • * Appropriate signage in place
  • * All new installations complete and functioning correctly

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I have known Active Built in the capacity of Contractor/Builder in my work selling Real Estate here in the Southern Downs Region since September 2009. On every occasion I engaged Active Built’s services they responded immediately, going out of their way to provide a written itemised quote and expeditiously attending to the work required in a timely manner. I know the most endearing quality of Active Built is their true commitment to customer service, their commitment to do what they say, when they say they are going to do it. For myself and clients alike you are afforded the ultimate comfort and confidence in their duty of care and diligent workmanship. A gentleman who literally does walk with a real spring in his step, someone who does enjoy and have a passion for his work.

In real estate and outside my work I would have no hesitation in recommending Active Built as a trades company of note, one well worth your consideration should you require carpentry work, any job large or small, Active Built will look after you well, of this I am sure and certain

Leanne Cameron